System Hangs with Kraft Mouse and Driver 3.01 (76845)
The information in this article applies to:
• Microsoft MS-DOS operating system 5.0
• Microsoft MS-DOS operating system 5.0a
This article was previously published under Q76845
SYMPTOMS
You have a Kraft Systems mouse and mouse driver version 3.0 or earlier, and
your system stops responding (hangs) or locks up when you use MS-DOS
version 5.0 Shell Task Swapper.
CAUSE
Kraft Systems has confirmed that the Kraft mouse and Kraft mouse driver
version 3.0 or earlier may cause this behavior in MS-DOS Shell Task
Swapper.
NOTE: Kraft Systems has confirmed that Kraft mouse and mouse driver version
3.01 work properly with MS-DOS Shell Task Swapper.
WORKAROUND
If you have a Kraft mouse and Kraft mouse driver version 3.0 installed and
your machine hangs with Task Swapper, you can work around the problem by
doing one of the following:
• Contact Kraft Systems about upgrading to the 3.01 version of the
mouse driver.
• Disable the mouse by remarking out the DEVICE=C:\KRAFT\MOUSE.SYS
line in the CONFIG.SYS file and use Task Swapper by keyboard input.
• Do not use Task Swapper.
MORE INFORMATION
For more information, contact Kraft Systems.
The Kraft Systems products included here are manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: |
Major |
Last Reviewed: |
9/30/2003 |
| Keywords: |
KB76845 |
|