Can't Exit from Lotus Agenda with EMM386.EXE (73581)



The information in this article applies to:
    Microsoft MS-DOS operating system 5.0
    Microsoft MS-DOS operating system 5.0a
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.21
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q73581

SYMPTOMS

You can start and use Lotus Agenda version 2 with EMM386.EXE. However, it stops responding (hangs) when you exit if EMM386.EXE is installed in your CONFIG.SYS file.

This problem occurs regardless of the parameters specified for EMM386.

WORKAROUND

Remove EMM386.EXE from your CONFIG.SYS file, and you can successfully exit to MS-DOS.

The product included here is manufactured by Lotus, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type: Major Last Reviewed: 5/12/2003
Keywords: KB73581