Problems Running MSAV While MIDI File Is Playing (100742)



The information in this article applies to:
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.21
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q100742

SYMPTOMS

If you play a MIDI file while you scan for viruses with Microsoft Anti-Virus for Windows, your system may stop responding (hang) or you may receive a general protection (GP) fault in KRNL386.EXE or your sound driver.

WORKAROUND

To avoid this problem, do not play MIDI files when you scan for viruses with Microsoft Anti-Virus for Windows.

STATUS

Microsoft has confirmed this to be a problem in MS-DOS 6.0, 6.2, 6.21, and 6.22 Anti-Virus for Windows. We are researching this problem and will post new information here as it becomes available.

Modification Type: Major Last Reviewed: 11/23/1999
Keywords: KB100742