05-01-2009
Category: Company News
XS4ALL is delighted to have been declared the best internet service provider in three highly regarded tests in December 2008. The tests were carried out as part of surveys conducted by the Dutch Consumers’ Association, Tweakers.net and Emerce.
XS4ALL emerged as the best provider according to the new provider monitor of the Dutch Consumers’ Association. Every two months, this survey gives an insight into the performance of internet service providers. XS4ALL scored highest for internet quality (8.1), general customer satisfaction (8) and fault clearance (7.6). In the sections devoted to value for money and telephony, it came in third place. The Dutch Consumers’ Association declared: “XS4ALL is the best provider according to the participants in the provider monitor. It scores at least 10% above average in most areas.”
The Emerce 100 is the annual image survey of the hundred best e-business companies, conducted by TNS NIPO. XS4ALL came first in the Internet Service Provider category, as in the previous year. On Tweakers.net, a vote takes place every year on the awarding of the Golden Spanner, covering 15 categories. On New Year’s Eve it was announced that XS4ALL had come first in the ‘best internet service provider’ category, as in the previous year.
XS4ALL’s CEO Theo de Vries is proud of these results: “This is a reward for our efforts. We focus on the customer and set high service and quality standards. Naturally we will continue to do everything to maintain and continuously enhance our high level of service.”
XS4ALL in surveys and tests: http://www.xs4all.nl/en/overxs4all/feiten/tests.php