http://www.xs4all.nl/nieuws/index.php?taal=en The latest news from XS4ALL Internet BV Sun, 12 Feb 2012 05:29:45 +0100 XS4ALL Feed Generator (C) 2012 XS4ALL Internet BV info@xs4all.nl (XS4ALL) webmaster@xs4all.nl 30 http://www.xs4all.nl/overxs4all/wiewijzijn/images/xs4all_logo_100px.gif http://www.xs4all.nl/ Product Information http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1059&msect=nieuws
XS4ALL achieved the highest scores of all the tested providers in the following sections: internet quality (8.3), general satisfaction (8.0) and customers without technical problems (81%).

The Consumentenbond conducts monthly tests of internet and telephony providers. The results of the Provider Monitor are based on consumers’ opinions and experiences. The key criteria are service quality (internet and telephony), technical problems, service and the way in which telephony and internet providers handle problems.

Read the test results
About the Consumentenbond’s Provider Test

]]> Tue, 22 Sep 2009 00:00:00 +0200 Product Information http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1040&msect=nieuws
With the introduction of XSPhone, XS4ALL aims to increase ease of use for its customers. Now it is even easier to communicate with the rest of the world, wherever you may be. XSPhone allows you to: place and receive calls, view information on recent calls, create your own favourites list and directly access your contacts and voicemail.

The application is suitable for use with XS4ALL’s Talk subscription, but also for other VoIP providers that use the SIP protocol. XSPhone currently still only operates via WiFi (wireless internet), as VoIP via mobile internet is not yet permitted. However, XS4ALL sees this application as a significant first step towards VoIP via mobile phone.

Download XSPhone: http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=317967733&mt=8
Talk from XS4ALL : http://www.xs4all.nl/en/allediensten/bellen/

]]> Wed, 10 Jun 2009 00:00:00 +0200 Product Information http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1033&msect=nieuws
Included with Half Rack are ample amounts of data traffic (2,5 TB) and energy (2x5 ampere). Customers with a Half Rack gain day and night access to their own sealed cabinet section. With this new service, Colocation offers a appropriate solution for every company.

The DC2 datacenter is the heart of the XS4ALL network. Many XS4ALL and business customer servers are located in this systemroom. The datacenter excels in security and reliability and is easily accessible. XS4ALL's power usage utilises green electricity and recycled cooling.

More information: http://www.xs4all.nl/en/allediensten/eigenserver/colocation/


]]> Tue, 28 Apr 2009 00:00:00 +0200 Product Information http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1024&msect=nieuws
The new speeds and many inclusive extras set XS4ALL’s Mobile Internet portfolio clearly apart from those of other providers in the Netherlands. Naturally, XS4ALL’s existing Mobile Internet subscribers will also benefit: from 1 February 2009, the speed of their accounts will be doubled free of charge.

For €20 (excluding VAT) per month, the new Mobile Internet Go account provides speeds of 768/384 Kb/s (down/up). As with all Mobile Internet accounts from XS4ALL, Mobile Internet Go comes as standard with a range of extra features:
- Five 1GB mailboxes,
- A virus scanner and firewall from McAfee,
- Free access to the 900-plus KPN Hotspots throughout the Netherlands.

Mobile Internet from XS4ALL gives users wireless internet access wherever they are. The service is aimed at people who are often on the move in the Netherlands and want to be able to go online at any time. Users can access the internet and e-mail directly via a laptop. Mobile Internet from XS4ALL is now more advantageous when combined with the purchase of a laptop.

Mobile Internet from XS4ALL
Attractive laptop offer with Mobile Internet
Overview of the new portfolio

]]> Tue, 06 Jan 2009 00:00:00 +0100 Company News http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1023&msect=nieuws
XS4ALL emerged as the best provider according to the new provider monitor of the Dutch Consumers’ Association. Every two months, this survey gives an insight into the performance of internet service providers. XS4ALL scored highest for internet quality (8.1), general customer satisfaction (8) and fault clearance (7.6). In the sections devoted to value for money and telephony, it came in third place. The Dutch Consumers’ Association declared: “XS4ALL is the best provider according to the participants in the provider monitor. It scores at least 10% above average in most areas.”

The Emerce 100 is the annual image survey of the hundred best e-business companies, conducted by TNS NIPO. XS4ALL came first in the Internet Service Provider category, as in the previous year. On Tweakers.net, a vote takes place every year on the awarding of the Golden Spanner, covering 15 categories. On New Year’s Eve it was announced that XS4ALL had come first in the ‘best internet service provider’ category, as in the previous year.

XS4ALL’s CEO Theo de Vries is proud of these results: “This is a reward for our efforts. We focus on the customer and set high service and quality standards. Naturally we will continue to do everything to maintain and continuously enhance our high level of service.”

XS4ALL in surveys and tests: http://www.xs4all.nl/en/overxs4all/feiten/tests.php

]]> Mon, 05 Jan 2009 00:00:00 +0100 Company News http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1020&msect=nieuws
Thursday 18 December: closed from 17.00
Wednesday 24 December: closed from 16.00
Thursday 25 December (Christmas Day): closed
Friday 26 December (Boxing day/St. Stephen's Day): closed
Wednesday 31 December: closed from 16.00
Thursday 1 January: closed

XS4ALL wishes all her customers a happy Christmas and New Year!]]> Wed, 17 Dec 2008 00:00:00 +0100 Product Information http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1018&msect=nieuws
Please take care with the following: if you have installed the McAfee software that was available for download earlier this month, then you first need to uninstall this. In Windows: Start - Control Panel - Add or Remove Programs. You can now install the most recent version which is available in the Service Centre since 15 December: https://service.xs4all.nl/?mod=software&os=winnt

If you experience problems with the removal, installation, registration or updating of the McAfee software, please contact McAfee. XS4ALL does not provide any support for this software. McAfee specialises in this product.

McAfee offers support via: http://service.mcafee.com

If asked by a McAfee employee which McAfree product you are using, the answer is: VirusScan 12.

]]> Tue, 16 Dec 2008 00:00:00 +0100 Company News http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1016&msect=nieuws
Each week, the jury chose the most beautiful, most original or most eye-catching photo from the entries that had been received. XS4ALL was pleasantly surprised by the enthusiasm and by the huge amount of photos submitted. See the winning photos here: http://www.xs4all.nl/fotowedstrijd/winnaars.php

]]> Mon, 08 Dec 2008 00:00:00 +0100 Product Information http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1015&msect=nieuws
The big advantage of online storage with XS4ALL is that customers can always access their mail, any time, wherever they are: at home and at the office, en route in an internet caf´ or with a mobile phone or PDA. With the expansion of disk space, it will now be even easier for customers to publish a website with large files such as videos or photo albums.

Customers can retrieve their e-mail using IMAP, by which the e-mail remains on XS4ALL servers, including sent messages. IMAP provides customers with a synchronised version of their mail no matter where they access it.

The new storage limits have been automatically implemented for all XS4ALL customers and are available since today. The enlarging of the mailboxes is available to customers that have enabled the Spam filter in the Service Centre. Thanks to the spam filter, disk space is also indirectly saved.

More about e-mail and IMAP with XS4ALL: http://www.xs4all.nl/helpdesk/email/ (Dutch)
Service Centre: https://service.xs4all.nl/
]]> Fri, 05 Dec 2008 00:00:00 +0100 Product Information http://www.xs4all.nl/nieuws/bericht.php?taal=en&id=1011&msect=nieuws
XS4ALL finds it important to offer quality software with which customers can arm themselves against the growing dangers on the internet. McAfee programmes are regularly tested as one of the best security software. The programme is available in both Dutch and English.

Customers that have other security software installed on their computer must first delete that software before they install the McAfee software. It is not necessary to delete earlier versions of McAfee - McAfee® VirusScan® Plus has an option to detect and delete those older versions.

XS4ALL's Service Centre: https://service.xs4all.nl/

Helpdesk pages: http://www.xs4all.nl/helpdesk/beveiliging/win/antivirus/ (Dutch)

FAQ: http://www.xs4all.nl/helpdesk/beveiliging/virus/mcafee_faq.p
p (Dutch)

Support is supplied by NAI, the creator of the software.
See http://service.mcafee.com/TechSupportHome.aspx?lc=2057&sg=TS


More information on McAfee® VirusScan® Plus:
http://uk.mcafee.com/root/package.asp?pkgid=276
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